- we offer our customers a variety of services such as:
- Body and Painting work
- Mechanical Repairs
- Engine Diagnostic Testing
- Air conditioning service
- Tyre Service
- Professional Advise on all aspects of repairs
- Servicing to Manufacturers Schedule
The Peugeot Assistance (Mobile Workshop) takes care of emergency repairs of faulty or broken-down Peugeot cars within the Abuja metropolis. It takes just a phone call to access this customer rescue facility designed for customers in distress.
CUSTOMER CARE UNIT
The company has introduced a new department known as the “Customer Care Unit” with the goal of achieving a fulfilled customer satisfaction, given the following functions:-
- Taking care of customer complaints and acting promptly.
- Feeding back customers through phone calls, correspondences, visits, etc.
- Checking and confirming supplementary estimates and advising customer and the workshop accordingly.
- Embarking on workshop sales promotional strategies.
- Advising on training awareness for selected organisations in conjunction with the technical adviser, with a view to consolidating our revenue base.
- Ensuring the functional use of the Peugeot Assistance for the original purpose for which it was designed.
- Establishing Customer Courtesy-Service Car (CCSC) system.
- Monitoring facilities given to credit-customers.
Home comforts for your Peugeot!!!
We believe our customers deserve the best, which is why we have created the Peugeot Service Promise. It’s a cornerstone of the Peugeot brand and demonstrates that we always strive to provide the best possible service experience.
Our promise consists of four key pillars:
We promise to provide an expert level of care
We promise to do our best to keep you on the road
We promise to be open and transparent
We promise to give you more
So, go on, take your Peugeot home. Your Peugeot dealer offers first-class servicing, repairs, MOTs and vehicle health-checks, with:
Peugeot expertise from highly trained technicians who are regularly assessed
The latest specialist tools and diagnostic systems, designed just for Peugeot vehicles
Genuine Peugeot parts, made to our exacting standards
The promise of an impressive service and repair history to keep up your Peugeot’s resale value